Female Shop Manager KSA - Alyasra Fashion

14-6-2018 Jobs in Saudi Bayt Saudi 52

Guide the success of a store by leading and motivating the selling team, developing and managing the service environment and presenting a clean, neat and organized shopping environment for our customers.



1 People Management:




  • Follow up shop team through conducting daily meeting to discuss sales achievement vs. target and distribute roles to reach objectives.


  • Train new and old team on how to handle customers in addition to product knowledge in terms of features and benefits.


  • Set shop team attendance schedules according to business needs ad follow up implementation.


  • Manage all inter shops transfers and communicate properly to area manager


  • Assess team performance and do the required PDP (Personal Development Plan) and assure training implementation.


  • Handle team grievances and disciplines



2. Sales Management:




  • Set targets for team daily/weekly/monthly.


  • Motivate team to achieve their individual and store targets, and determine top and low performers


  • Analyze shop and brand performance and take necessary action with approval from area manager.


  • Support all marketing activities



3. Customer Service:




  • Demonstrate six steps with outstanding customer service and be a role model for team.


  • Handle customer complaints.


  • Provide appropriate after sales service to all customers


  • Provide feedback to area manager about customer needs.


  • Ensure to keep all promises made to customer.


  • Enhance the customer service provided to customer through shop team



4. Stock Efficiency:




  • Ensure appropriate stocks of products are available


  • Conduct inventory of products as per standards and ensure accuracy


  • Ensure all transfers in and out are accurately recorded as per policy


  • Ensure appropriate quantities of bags and POS (Point Of Sale) display materials


  • Ensure stock safety (cabinets and stockrooms)



5. Product and Visual Merchandising:




  • Ensure team is aware of product and the brands handled and communicate features to customers properly.


  • Ensure windows displays, shop graphics and POS materials as per guidelines


  • Check products proper arrangement on the shelves and tables



6. Shop Administration




  • Ensure all policies and procedures are followed properly.


  • Ensure all financial and banking work is completed accurately


  • Ensure cleanliness, safety and security of store is given high importance


  • Ensure all returns, exchanges are made according to policy


  • Ensure right in-store-ambience and al furnishings and fixtures are maintained in accordance with maintenance team


  • Handle shop expenses vs. budget


Job Details











Posted Date: 2018-06-14
Job Location: Riyadh, Saudi Arabia
Job Role: Management
Company Industry: Retail/Wholesale

Preferred Candidate











Career Level: Management
Gender: Female
Nationality: Saudi Arabia
Degree: Bachelor's degree